Customers
Customers are the backbone of any successful business, and due to the quick paced nature of homebuilding, it can be easy to miss important decisions or requests that customers may have.
Buildster was designed first as a homebuilders tool but has many important features that are incredibly valuable to customers.
1. Your customers get invited to something special; a dedicated platform designed to improve collaboration on their project.
2. You customers can access an interactive photo archive of their project for years after you are finished. If there's an issue 5 years down the road, your customer can simply log in and find photos on their blueprints to see what's behind a wall before the drywall went up.
3. Your customers always have a voice via text or email. Using Buildster gives them a voice in an interactive way. If they have a question, spot an issue or want to run something by you, they can just drop a pin on the blueprint, attach a photo and make a comment. It's like a text message, but with so much more. With location specific questions or concerns pinned to your blueprints, you can simply add others to the conversation and sort things out very fast. The value is realized for everyone.
Homebuilders and Teams
You and your construction teams either make or break a project. Communication, task delegation, customer relations and keeping up-to-date on site specific information are just a few key elements of running a successful project. Here’s a few ways that Buildster can help streamline your process.
1. Transparency promotes quicker build times, less mistakes, higher quality construction and happier customers.
2. Remote access to site tasks keeps you and your team up to date on outstanding issues.
3. A formalized collaboration process makes it easy for your team to stay informed about customer requests, incomplete tasks and changes to tasks.
4. Shared conversations about specific items means less repeat conversations, for you, your teams and your customers.
5. Photo inspections can be performed by any of your field staff, and you control who can access photos on your blueprints.
6. Time stamped photos saved to your blueprints enables you to find specific photos fast with the added benefit of knowing exactly when they were taken.
7. Its simple to find archived conversations you had with your clients or team members as all your pins can be found in your project history.
8. Individual project streams makes it easier to manage multiple projects simultaneously.
9. Invite your sub trades or other stakeholders and control if they are hidden or visible to other team members.
10. Project separated messaging channels helps you to keep conversations separated and out of your personal inbox.
